Frequently asked questions

Hours, Reservations, and Cancellations

What are your hours of operation?

Monday – Friday: 6:30am – 6:30pm

Daycare drop off 6:30am - 9:30am

Boarding drop off 6:30am – 12pm

Saturday: 8am - 10am & 2pm - 4pm

Daycare drop off 9am - 10am

Boarding drop off 8am - 10am

Sunday: Boarding 9am - 10am & 2pm - 4pm

Closed for daycare.



How do I make a reservation?

Call 508-223-1600 or email Wags@offtheleashddc.com



Boarding Details

Where do the dogs sleep?

Our boarding area is designed with the comfort of home in mind. After playing all day in daycare, your dog can relax in a spacious, personal sleeping area that’s complete with dim lighting, soft music and soft rubber flooring.



What should I bring with me when my dog Boards?

Food

  • To prevent diarrhea (which can lead to discomfort and trouble sleeping), we encourage all customers to bring their dogs' usual food, although for $3/day, we do offer our holistic dog food.

  • Be sure to bring more than enough food for the entire stay. Some dogs require a little more food than usual, because of all the extra activity. Please take into consideration the length of the stay and how active your particular dog is.

  • Raw food diets are perfectly fine. Our facility is completely furnished with a refrigerator, freezer and microwave.

  • Dogs are fed twice daily, morning and evening. Puppies and dogs who eat lunch are fed in the middle of the day also.

  • Bowls are provided. Please do not bring your own bowl.

    Treats

  • Feel free to bring your own treats, kongs, etc!

Bedding

Bring your dog's favorite blanket for the true home away from home experience. Or, if your dog prefers, elevated cots are available!

  • Bedding may include a bed, blanket, crate or anything your dog is used to sleeping on that makes them feel comfortable and at home.

  • Please only indoor beds so you are not bringing any bugs or fleas from the outside into the boarding area.

Toys & Chews

  • ONLY bring toys and chews that are safe for your dog to enjoy unsupervised.

  • Nylabones are an excellent choice, if your pooch enjoys a good chew.

  • NO rawhides, real meat bones or tennis balls are allowed.

Supplements & Medications

  • Please make sure to mark all items clearly with the dog's name, feeding instructions, the exact dates and doses, and the frequency with which they are to be administered (daily, morning and/or evening, weekly, etc.).

  • Please provide a description for what each medication and/or supplement is for, especially if they are not in their original labeled containers.

  • Also indicate if your dog's supplements and/or medications should be added directly to their food (dry or canned), with a delivery agent (such as cheese or peanut butter), or directly down the hatch.

  • Bring anything necessary to ensure that your dog receives their pills correctly and easily. Pill Pockets are highly recommended.



Can medications be given while Boarding and attending Daycare?

YES. Supplements & Medications Please make sure to mark all items clearly with the dog's name, feeding instructions, the exact dates and doses, and the frequency with which they are to be administered (daily, morning and/or evening, weekly, etc.). Please provide a description for what each medication and/or supplement is for, especially if they are not in their original labeled containers. Also indicate if your dog's supplements and/or medications should be added directly to their food (dry or canned), with a delivery agent (such as cheese or peanut butter), or directly down the hatch. Bring anything necessary to ensure that your dog receives their pills correctly and easily. Pill Pockets are highly recommended.



Vaccination Requirements

What vaccinations are required for services at OTL?

Rabies, Distemper & Bordatella



Daycare Details

Is there a daycare program for puppies?

YES! Petey's Pals Program Off The Leash's Petey's Pals is a tailor-made training, playing, and learning program that provides those dogs who need a 'little extra' for a fun and positive experience! Whether your pup is a little rusty on dog language, a bit exuberant with humans, extra high energy, or simply needs more cognitive stimulation, Petey's Pals can challenge and satisfy!



What are the requirements for my dog to be able to attend Daycare and Boarding.

All canine daycare and boarding friends must: ​ -Pass our evaluation. -Fill out our online application and, when a daycare spot becomes available, we’ll schedule a time for a “meet and greet” with your pup and a tour of our facility. -Be well socialized. Daycare environments are not for every pup. We'll conduct a thorough evaluation to ensure that our environment is the right fit for your dog. -Be at least four months old. -Be spayed or neutered if over 6 months of age. -Be current on all vaccinations including Rabies, Distemper/Parvo and Bordatella. -Currently use a form of flea and tick control.



What is the Daycare environment like and what can it offer my dog?

​ -Over 10,000 sq feet of indoor/outdoor play areas ​ -State of the art relaxation station with a dedicated HEPA air filtration and purification unit designed to keep a guest healthy in the event they are feeling under the weather! ​ -Multiple indoor and outdoor areas for different play style and sizes ​ -Fully equipped with environmentally friendly, non-porous, non-skid rubber mats inside and out for the highest level of safety and cleanliness. ​ -Play structures to increase agility ​ -Agility and mental stimulation room



Can I see my dog play on camera?

YES! Watch Your Pup play via our webcam on our website! Available Monday - Friday from 10am to 3pm Cameras are located in both Small & Big dog Play areas.



Pricing

What is the cost of the different services?

DAYCARE Single Visit..................$34 5 Pack.......................$160 ($30 Per day) 10 Pack.....................$290 ($28 Per day) 20 Pack.....................$540 ($25 Per day) ​ Saturday Single Visit...$26 Saturday 5 Pack.........$125 ($25 Per day) Saturday 10 Pack.......$240 ($24 Per day) ​ Puppy Start Right..............$38 Puppy Start Right 5 pack...$180 ($36 Per day) (for puppies age 16-20 weeks) ​ *10% discount for multiple dogs in the same family ​ BOARDING $23 per night plus current daycare rate *10% discount for stays longer than 5 nights ​ PETEY'S PALS Petey's Pals Single visit....$43 Petey's Pals 5 Pack..........$205 ($41 Per day) GROOMING Baths, Cuts, Nails, Ears, Facials and More! TRAINING One-on-One or In Home Sessions available Puppy & Adult Classes available too! ​ ACTIVITIES! Fetch............................... $10, 15 minutes Nature Walk.................... $12, 20 minutes Neighborhood Walk........ $6, 10 minutes Arts N Crafts.................. based on the craft! Brush Out....................... $10 Massage Time................ $10, 15 minutes Training Session............. $15, 15 minutes